Maaruf — Privacy Policy

Last Updated: August 11, 2026

At Maaruf, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how information may be collected, used, and shared when you visit our website, place an order, contact us, or otherwise interact with Maaruf.

Information We Collect

When you use our website or place an order, we may collect information such as your name, email address, phone number, billing and shipping address, order information, payment-related information, and communications with our customer service team.

Our website may also automatically collect certain technical information, including your IP address, browser type, device information, website activity, and cookie information.

How We Use Your Information

We may use your personal information to process and deliver orders, provide order updates, communicate with you, provide customer support, process returns and refunds, improve our website and services, help prevent fraudulent transactions, and comply with applicable legal or operational requirements.

Where you have agreed to receive marketing communications, we may also use your contact information to send you information about new products, promotions, offers, or updates from Maaruf.

You may unsubscribe from marketing communications at any time.

Shopify and Service Providers

Our online store is operated using Shopify.

Information may be processed by Shopify and by third parties that help us operate our business, including payment service providers, courier and delivery companies, website providers, analytics services, and customer-support services.

We only provide service providers with information reasonably necessary for them to perform their services.

Payment information may be processed directly by Shopify or the applicable payment provider. Maaruf does not intentionally store complete debit or credit card details where those details are handled directly by the payment provider.

Delivery Information

To deliver your order, information including your name, delivery address, phone number, and order-related details may be provided to our courier or logistics partners.

Cookies

Our website may use cookies and similar technologies to keep the website functioning properly, remember preferences, understand website usage, improve shopping experiences, and support advertising or analytics where applicable.

Your browser may allow you to block or delete cookies; however, some website functions may not work correctly if cookies are disabled.

Sharing Your Information

Maaruf does not sell or rent your personal information to third parties.

Information may nevertheless be shared with trusted service providers when necessary to operate our store, process payments, deliver orders, provide customer support, prevent fraud, or comply with lawful requirements.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We may retain order and customer information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and satisfy applicable legal or accounting requirements.

Your Information

You may contact us if you would like to request access to, correction of, or deletion of personal information that we hold about you, subject to information we may need to retain for legitimate business or legal purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable requirements.

The latest version will always be published on our website.

Contact Us

For questions regarding your privacy or personal information:

Maaruf
Email: maaruf.officialpk@gmail.com
Phone / WhatsApp: +92 318 2525652
Pakistan